Frequently Asked Questions

Have some questions about our motel? Find the answers below. 

  • Why should I book using this website?

    By booking using this website you will get the best price available. You are also dealing directly with the accommodation provider, which gives you more control over your booking. 

  • Earliest Check-In

    Standard Check-In time is 1PM.

  • Can I arrive outside of reception hours?

    Please call by 8pm to arrange late check inn.

  • Cancellation policy

    Cancellation policy - only for Direct Reservation

    24 hours prior check in time – free cancellation only for direct booking . Not Applicable for Online – refer to Agent policy 

    48 hours applies prior check in time- free cancelation applies on long weekends or school holidays or events . 

    In 24 hours – 100% charges apply 


  • How do I guarantee my booking?

    Credit card details are required to secure room booking.

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